Question 1

What is a Discovery Call?

Accepted Answer

The FREE 15 minute Discovery call allows you to chat with a Doctor of Physical Therapy regarding your concerns to see if you and the therapist will be a good fit to work together. If so, you can book your initial evaluation right then and there. If for some reason it turns out the fit is less than ideal, we will do everything we can to get you going in the right direction towards the care you need!

Question 2

How do I schedule an Appointment?

Accepted Answer

You can schedule by clicking on the link below and choosing a date and time that works best for you. Or, you can email or call and a member of the team will get back to you mandy@renewptw.com
319-326-1664

Question 3

What can I expect for my first visit working with Renew Physical Therapy & Wellness?

Accepted Answer

At Renew, you can expect top-notch service from start to finish, and beyond. After your Discovery Call, at your initial evaluation, your therapist will spend a full hour with you performing a whole body evaluation and treating you as a whole person, not just an injured body part. We will perform a movement analysis, provide hands-on techniques and education in order to truly understand you and your goals and to give you a good understanding of your body.

Question 4

What Should I wear?

Accepted Answer

Come ready and prepared to move. Comfy clothes, good supportive shoes, sports bra for ladies.

Question 5

Do I need a referral?

Accepted Answer

No! Iowa is a Direct Access State meaning you do not need a doctor's referral to receive physical therapy services, yay! You can come directly to your PT as your first line of defense (offense, too)

Question 6

Do you accept my Insurance?

Accepted Answer

At Renew Physical Therapy & Wellness, we are considered an “out-of-network” provider. This means, insurance companies don’t get to dictate how we carry out a plan of care and how long we get to work together. This model puts the patient in the driver seat and allows the Doctors of Physical Therapy at Renew to give you the elevated, individualized care you deserve.

We accept HSA/FSA as forms of payment upon service.

You may be provided with a superbill after each visit to then submit on your own to your insurance company for potential full or partial reimbursement.

Question 7

Cancelation and No Show Policy:

Accepted Answer

If you need to cancel your appointment, please provide 24 hour notice. Cancellations less than 24 hours will be charged a fee. No-Call/No-Show appointments will be charged to the full price of the visit. Extenuating circumstances and special situations will be reviewed on an individual basis.

Question 8

What is pelvic floor physical therapy and do I need it?

Accepted Answer

Your pelvic floor is a group of muscles that help to stabilize and support your hips and pelvis as well as your internal organs. It also assists with sexual function, circulation and sphincteric functioning. Any time any of these functions isn’t working properly, we consider this to be a dysfunction. Dysfunctions of the pelvic floor do not discriminate to age, sex, race or any other categorization. Anyone can experience pelvic floor dysfunction and symptoms range widely from urinary or fecal incontinence, to pain with urination or intercourse, to abnormal tone of the muscles, and even generalize hip and low back pain can be caused by pelvic floor dysfunction. If you are experiencing dysfunction of any kind, you could benefit from pelvic floor physical therapy.

Question 9

What does fitness forward physical therapy mean?

Accepted Answer

Here at Renew, we take a unique approach to physical therapy and we lead by example– that’s why you’ll likely see your physical therapist next to you on the rig or at the barre at some point during your time with us. Prioritizing fitness and physical activity for optimal health outcomes is the way of the future and should be an industry standard. Your body thrives on being strong; so we use this approach to not only get you feeling and moving better, but going beyond that to make sure you have a bullet proof foundation to keep you better.

Frequently Asked Questions

Frequently asked questions